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Our Commitment to Privacy

At Mousenvy.com, we respect our customers and understand that you are concerned about your privacy. Your privacy is extremely important to us. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of the information we collect, we have numerous physical, electronic, and managerial procedures in place that safeguard and secure the information we collect online. When transferred to a secure source (such as a credit company) the security of your personal information is safeguarded by encryption measures. In addition, numerous reliable and up-to-date security measures protect our own system and databases from intrusion. As a final measure, we employ a skilled and highly trained fraud department to detect and prevent fraudulent claims and charges.

How We Use Your Information at www.mousenvy.com

When placing an order, we collect only enough information to process your payment, open the lines of communication, and ship your product to your desired location. We do not share this information with outside parties, except to the extent necessary to complete your order (i.e. processing a charge or providing shipping info, or confirming delivery). The shipping information related to an order (but not the billing information) will be shared with the shipping company that we use for any given order.

Your personal information is used for only these purposes:

  • Processing monetary transactions
  • Establishing and confirming shipment
  • Sending and receiving relevant emails
  • Contacting you should there be a delay or problem with your order

Email addresses are used exclusively to maintain the line of communication between our company and you. Your email address – nor any information attached to it – will NOT be sold, traded, or published in any way.

As we continue to develop our website and take advantage of the new technologies to improve the services we provide, our policy may change. Therefore, we encourage you to refer to this policy statement on an ongoing basis so that you may understand our current privacy policy.

This policy was last updated February 1, 2007.